Frequently Asked Questions

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Our offices are staffed daily Monday to Friday when we will answer email enquies promptly.

Our offices are staffed over the weekend but generally only urgent emails will be answered during this time.

We have 3 offices, located in Shropshire, Worcestershire and Kissimmee, Florida.

Before you contact us, please check this FAQ to see if your question has already been answered.

If you can not find an answer to your query online you can email us using this link - We will respond to your query promptly during weekdays, and to urgent emails over the weekend. is owned by Orlando Villas Ltd and are now one of the biggest online car rental agencies in the UK.

We have offices in Shropshire, Worcestershire and Kissimmee, Florida and have been trading since 2002.

We run a large, well known forum  which has several thousand members. Many of these members, which include Florida villa owners and Florida vacationers, use our services on a very regular basis.

We know they will give us glowing reports, and answer any questions about our quality of service. You are welcome to view the Car Hire section of the forum, and we will not be offended if you post questions about us on the forum, as we understand that you must feel totally happy about the company you book through.

Contact us

Offices in Shropshire, UK and Kissimmee, USA.

Click here to email us

0800 612 6734

About us

We have over 15 years of experience in the car rental industry, with our parent company (Orlando Villas Ltd) being one of the largest car rental suppliers specializing in Florida and other US Car Hire via

We pride ourselves on our prices and customer service and aim to give the customer as much information as possible so they can find the right car rental for them.